Privacy Policy

This Privacy Policy is intended to inform users of the TRPS (Talkie & RadioPhony Solutions) website about how their personal data is collected, processed, and protected when using the site.

TRPS is committed to ensuring that the collection and processing of your data comply with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

1. Data controller

The party responsible for processing the personal data collected on this site is:

Name: Erwann QUINTRIC
Company: Talkie & RadioPhony Solutions (TRPS)
Email address: contact@trps.fr

2. Personal data collected

We only collect the data you voluntarily provide via the contact form on this site. This data includes:

Company name
Full name of the contact person
Professional email address
Phone number
Subject of your request
A free-text message describing your needs

The TRPS site does not include any member area (login system with username/password), newsletter, or subscription system. Data collection is strictly limited to exchanges initiated via the contact form.

3. Purposes of processing

The information collected is subject to computer processing intended exclusively for managing the commercial relationship. Specifically, this data allows us to:

To process your request and study your specific needs.
To contact you (by email or phone) in order to respond to your message, send you a quote, or organize a demonstration / free on-site equipment trial.

Your data is never sold, rented, shared, or transferred to third parties for commercial or advertising purposes.

4. Data retention period

The personal data of prospects (users who have not entered into a commercial contract with TRPS) is kept for a maximum period of 3 years from the date of your last contact (for example, sending a form or an email exchange).

If a business relationship is established (signing a rental or purchase contract), this data is kept for the duration of the contractual relationship, then archived in accordance with legal billing and accounting obligations.

5. Cookies and tracking tools

To analyze our site's performance, we use the tracking tool Google Search Console. This tool allows us to analyze our site's visibility on search engines in a completely anonymous manner. No advertising tracking cookies or profiling tools (such as third-party tracking pixels) are deployed on this website.

6. Data security

TRPS implements appropriate technical and organizational security measures to protect your personal data against unauthorized destruction, loss, alteration, or disclosure. Our site notably benefits from secure encryption via the HTTPS protocol.

7. Your rights regarding your data

In accordance with GDPR regulations, you have the following rights regarding your personal data:

Right of access: You may request to know what data we hold about you.
Right to rectification: You may request the correction of inaccurate data.
Right to erasure (right to be forgotten): You may request the permanent deletion of your data from our files.
Right to object: You may object at any time to our use of your contact details to reach out to you.

To exercise any of these rights, simply contact Erwann QUINTRIC at the following email address: contact@trps.fr. We are committed to responding as soon as possible, and within 30 days at the latest.